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Student records
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Academic records

Please note: Only online remote service remains in place

We may be contacted by email:

Transcripts

General queries and letter requests

Graduation queries

Verifications (Third party requests only)

While Student Records is able to verify whether a person has a particular qualification from UCT or not, the Office is not able to release to parents, guardians and other third parties any private information pertaining to current or past students' academic records, nor can we release copies of those academic records without written consent or proof of power of attorney, unless the disclosure complies with an obligation imposed by law.

The Student Records Office provides help with academic records.

  • Academic transcripts

    • The transcript is a complete record of all your academic activity at UCT. Partial transcripts that include only specific years or qualifications are not possible.
    • You receive 1 hard copy and 1 electronic copy of your official academic transcript after graduation.
    • If you don't receive the electronic transcripts you must check within 3 months of the graduation ceremony by e-mailing reg-records@uct.ac.za with your full name and student number or date of birth. After that, you will have to request transcripts using the process below.
    • For security reasons, requests must be put in writing. The request must include your ID or passport number or date of birth. Fill out the Transcript Request Form electronically to avoid errors.
    • Third party requests must provide written consent from the student.
    • No money can be accepted at the Student Records Office.
    • Proof of payment must be emailed, to the Student Records Office before the request can be processed. Screenshots of payment confirmation will not be accepted.
    • An academic transcript will not be issued if you have outstanding fees or an outstanding disciplinary case.
    • If you have just written exams, records are only be issued after those results have been released.
    • Academic transcripts take 4 working days to process. Records which have to be typed manually from archived master cards take 6 working days to process.
    • Students urgently wanting transcripts to be sent overseas should contact a courier company to collect them at the Student Records Office. If a courier is used, you will have to pay all courier costs.
    • Please email permission for the courier company to collect your transcripts – you must provide the name of the company.
    • Transcripts not collected within 3 months of being processed will be destroyed, and you will need to re-request and pay the fee again if you require transcripts.
  • Duplicate degree certificates

    • A duplicate certificate fee is R800.
    • Payment must be made by direct deposit into the UCT Student Records Office bank account - details on the request form.
    • No money can be accepted at the Student Records Office.
    • You may only receive 1 duplicate degree certificate for each qualification obtained.
    • This process takes a minimum of 4 working days.
    • If your original degree certificate is in storage or has been framed, you cannot request a duplicate certificate.
    • Please note that where a duplicate degree application is made in error, the fee will not be refunded.
    • Upon request, the records office is able to provide a PDF letter on a letterhead confirming your qualification within 4 working days.
  • Course outlines

    • The course outline is the description of the course taken from the faculty handbook. See outlines from handbooks from 2013 onwards.
    • The cost for providing a course outline is R50. It takes 4 working days to process.
    • Payments can be made by direct deposit into the UCT Student Records Office bank account - details provided on request.
    • No money can be accepted at the Student Records Office.
    • Proof of payment must be emailed to the Student Records Office before the request can be processed.
  • Outside verifications

    • See the Fees booklet (3.8, Other Fees And Levies, page 10) for a list of charges.
    • Please email your verification request only if you are a third party (such as a current or potential employer, educational institution or verifications agency).
    • Third parties can send an email query with:
      • the candidate's full names
      • date of birth
      • qualification/s claimed
      • signed consent/authorisation form.
      Without a signed consent, UCT can only confirm or deny that the person received the qualification, without providing any additional information. 
  • Payments and banking details

    Payments for all the above requests can be made in one of the following ways:

    • by credit card
    • direct deposit into the UCT bank account.

    Student Records Office banking details:

    • Standard Bank – Rondebosch
    • Account Number 071503854
    • Branch Code 025009
    • Swift Code SBZAZAJJ
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